Terms and Conditions

Effective Date: [ January 1, 2024]

Please read these Terms and Conditions (“Terms”) carefully before accessing or using the website and services of Pankaj Jewellers. These Terms apply to your use of our services.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the Terms, then you may not access the website.

2. Product Information and Pricing

  • Accuracy: We strive to provide the most accurate information regarding jewellery products, pricing, and availability on our website. However, errors may occur. Prices are subject to change without notice.

  • Colour and Size: We cannot guarantee that your computer monitor’s display of any colour or size will accurately reflect the actual product appearance.

  • Errors: If a product is listed with an incorrect price or wrong information, Pankaj Jewellers reserves the right to refuse or cancel the order.

3. Orders and Payment

  • Order Acceptance: Placing an order by you does not constitute acceptance of the order. Order acceptance occurs when we ship the product and send you a shipping confirmation email.

  • Payment: All payments must be made in full through the methods accepted by Pankaj Jewellers. Your payment information is processed securely.

4. Shipping and Delivery

  • We provide estimated timelines for shipping and delivery, but these are not guarantees.

  • The responsibility for damage or loss after an order has been dispatched rests with the shipping carrier, although we will assist in resolving issues.

  • The customer is responsible for any additional shipping fees incurred due to an incorrect address provided by the customer.

5. Cancellation, Return, and Refund Policy

  • Cancellation: [Add your specific cancellation policy here—e.g., Cancellation is permitted within 24 hours before the order is shipped.]

  • Returns: [Add details of your return policy—e.g., Items may be returned within 7 days of purchase, in original packaging and unworn condition.]

  • Refunds: [Add details of the refund process—e.g., Refunds will be processed within 7-10 business days after inspection of the returned item.]

6. 📢 Notification and Communication Consent

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@pankajjewellers.shop.

7. Intellectual Property

All content on this website, such as text, graphics, logos, images, and software, is the property of Pankaj Jewellers and is protected by copyright and trademark laws. You may not use any content without our prior written permission.

8. Limitation of Liability

In no event shall Pankaj Jewellers be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the website or products.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Add the State/Country where your business is located], without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the changes indicates your acceptance of the revised Terms.